Services

Use our online chat to get answers to your questions from anywhere. Use the chatbox here or find it on the bottom-right of any Library webpage.

The chat is maintained by Library staff during our hours of operation. 

Your UNF ID card acts as your Library card. You must bring the physical card to borrow things from the Library.

To log into any UNF Library service, simply use your UNF email and password. 

The first time you use our Discovery service to search for eBooks, journal articles, and more, you will be prompted to create an account. This will allow you to personalize your experience and save and organize your research as you go. When creating the account, use your UNF email.

The Library loans out a variety of items to facilitate learning and increase the accessibility of computer stations and work spaces. 

You'll need your UNF ID card to borrow items from the Library.

Some items can be placed on hold to ensure they're available when you need them. To place a hold, search for the item you want in the Library's Discovery Service. Once you find the item, click it, then click "Place Hold." You'll be required to sign in - use your UNF email and password.

Our Library is fine-free. That means there are no late fees charged if equipment is returned past the due date. However, we ask that users are courteous to their peers and return items on time. A replacement cost will be charged for items not returned.

Users are responsible for any items borrowed for as long as it is checked-out under their name. A replacement cost will be charged for any damaged or lost items.

Learn more about your responsibilities as a borrower in our Circulation Procedure.

The Library has 24 desktop computer workstations and 17 laptops available for student use. A UNF login is required to use them - use your UNF email and password. 

Users are asked to practice appropriate computer and internet etiquette. Computers and laptops are for pedagogical use only. Learn more about our guidelines for computer and internet use in our Electronic Library Access and Use Policy.

The Library computers are equipped with the following software:

• JASP Statistical
• Microsoft Office 365
• Microsoft Power BI
• Microsoft SQL Server Management Studio (SSMS)
• MySQL Workbench
• Notepad++
• PostgreSQL
• Python 3
• RStudio
• Tableau Desktop (public version)
• Visual Studio Code
• Zoom

You can contact UNF's IT department at support@myunfc.ca.

• Student Portal
• Cascade
• Student Success

• Niagara Falls Public Library: Find quiet study spaces, a makerspace, books, and more!
• Innovation Hub: Students have access to the many ammenities and services offered at the Innovation Hub, including study spaces, a makerspace, a content creation and podcast studio, and more!

1. Sign into a Library computer with your UNF email and password
2. Go to office.com and sign in using your UNF email and password. Here, you can access your email, Teams, Word, and more
3. Open your document. Click “File”, then “Print”, and choose your settings. Select the printer “UNFC-FollowMe-Print” and click “Print”
4. Go to the printer and sign in:
   • By tapping your UNF student ID card
   • With your UNF email and password
   • Or with your UNF student ID number
5. Hit “Print Release ” , select your job, and hit “Print”

Documents can only be printed from the Library computers. If you encounter difficulty printing, please ask a staff member for assistance.

New students receive $5.00 of credit to be used for printing on campus. This amount is uploaded directly to students' printing accounts, ready to use! 

To add additional credit, ask at the Library Services Desk. A staff member will be happy to assist you with a cash payment, Monday-Friday, 8:00am-6:00pm.

Please note that the minimum payment is $20.00, and only cash can be accepted at this time. 

Reference services are available at the Library Services Desk during our hours of operation. 

For in-depth research assistance, please book an appointment with a Librarian.

For writing assistance, please book an appointment with a Writing Advisor. 

RIS empowers UNF students, faculty, and staff by supporting the development of strong, research-driven skills for academic success and lifelong professional growth. 

Research and Instruction Librarians can help you:

• Navigate scholarly databases and academic search engines
• Identify and access authoritative sources 
• Implement search strategies and techniques
• Critically evaluate sources 
• Accurately cite sources, apply style guidelines, and effectively use citation management tools
• Engage in personalized research consultations

For more information, visit the RIS page.

The Writing Centre supports students in developing their academic writing, presentation, and communication skills by providing personalized feedback, workshops, and resources to meet the diverse writing need of our academic community.

For more information, a full list of services, and contacts, see the Writing Centre's page.